Google Transition Questions
Will there be "graceful sunsetting" of the eng.ucsd.edu account?
OEC will ensure that all @eng.ucsd.edu email addresses and aliases assigned to you will redirect to your @ucsd.edu account post-transition.
Additionally, the @eng account will remain intact as firstname.lastname@example.org through February 2024 to allow for graceful transition time.
Will I be able to keep my @eng.ucsd.edu email address after the transition?
Yes, we will be able to forward all emails sent to your @eng.ucsd.edu address over to your @ucsd.edu address.
So everything will still be Google-based as opposed to Microsoft-based?
Correct - we are transitioning to the ucsd.edu Google domain.
Is there an "opt out" of this transition?
All campus employees and affiliates currently using the eng.ucsd.edu Google domain will need to transition to using the ucsd.edu domain. There are specific reasons to keep part of the eng.ucsd.edu accounts open for these users, and those will be addressed as needed. In most cases, there will be alternatives to keeping the account open.
Student / Alumni accounts will go through their own separate transition process, which will be coordinated with them in the near future.
What will happen with Shared Drives after the transition?
Shared Drives created in the eng.ucsd.edu domain will remain, for now and by default, in the eng.ucsd.edu domain. These can be transitioned to the ucsd.edu domain, moving the data is a manual process. Instructions are listed here: Shared Drive Watchpoints
How do I Send As my @eng.ucsd.edu email address from my @ucsd.edu Google account?
I sent myself a test email to one of my email addresses, from my @ucsd.edu account - but I never received the test email!
Google does not show you emails that you send to yourself in your Inbox. Please see this article for an explanation:
What about my Zoom integration with my Google account?
Zoom calendar integration: If you are using the Zoom add-in on your calendar, you will need to also install this while signed into your new @ucsd.edu Google account once you've switched over and your primary calendar is in the @ucsd.edu Google account. https://gsuite.google.com/marketplace/app/zoom_for_gsuite/364750910244
Zoom calendar integration - part 2: If you have connected your Zoom account to your @eng.ucsd.edu calendar, you'll need to log into https://ucsd.zoom.us to connect your Zoom account to your @ucsd.edu Google calendar instead, once you've switched over and your primary calendar is in the @ucsd.edu Google domain: https://support.zoom.us/hc/en-us/articles/360000488243-Setting-up-calendar-and-contacts-integration-for-the-desktop-client
How do I move my MyDrive files from my @eng account to my @ucsd account, while keeping sharing and URLs intact?
Google Storage Questions
If our account is below the proposed quota, should we anticipate having to clean up data?
If you have cleanup you know you can do, I would go ahead and do so. You can expect to hear from campus at some point about how email may not be the best place to keep your historical records.
How do I find emails with large attachments?
To find emails in your Gmail mailbox with large attachments, you can use this link:
Or you can open your Inbox and use the search term:
From there you can determine if you want to delete the emails, and if you want to download the attachments before deleting.
What is orphaned data, and how do I find my orphaned files in Google Drive?
If someone shares a folder out from their own personal MyDrive, this folder lives in their account. The folder is owned by the account of the person that shared out the folder.
HOWEVER, if you then put files into that folder, the files are still owned by you (unless you take the extra step to transfer ownership to that other person)
Now, if the owner of that folder deletes the folder, OR if the folder owner's account is deleted...
The files you own are still in Google, but they no longer live in a folder - they've been "orphaned".
To find out if you have orphaned files, you can use this link:
Or you can open your MyDrive and use the search term:
From there you can determine if you want to delete the files, or move them to an appropriate location.
How do I download a large number of files from my MyDrive?
IF you want to download your ENTIRE MyDrive, you can use Google Takeout: https://support.google.com/accounts/answer/3024190
Google Drive uses some shortcuts the same way that Windows does with files
CTRL+click on each file that you want to highlight
Alternately, you can click on the first item in the list to highlight it, then hold the SHIFT key down and click on the last item in the list that you want to highlight - it will highlight all the files in between including the first and last
Then right-click on the highlighted files and choose Download
Google will zip up the files and this will download as a .zip file into your Downloads folder that you can then unzip and move the files where you need to
More Shortcuts to help: https://support.google.com/drive/answer/2563044?hl=en&co=GENIE.Platform%3DDesktop&oco=0
What happens when I delete files from my MyDrive that are owned by someone else?
If you delete a file from your MyDrive that is owned by someone else, that file will be moved to the owner's MyDrive.
If you delete a folder from your MyDrive that contains files owned by someone else, the files contained within will keep its existing sharing settings for 30 days or until the folder is deleted from the MyDrive Trash. Then, the file will be unshared and moved to the owner's MyDrive.
How do I delete my data from Trash?
Note that Google automatically deletes anything in your Gmail Trash that has been sent to Trash more than 30 days ago.
More info on deleting emails: https://support.google.com/mail/answer/7401
Note that Google automatically deletes anything in your MyDrive Trash that has been sent to Trash more than 30 days ago.
More info on deleting Drive files: https://support.google.com/drive/answer/2375102
Why does OEC recommend a Shared Drive for shared folder infrastructures?
If you create a folder in your MyDrive, and share it out to others, this is considered a MyDrive "shared folder infrastructure".
When you do this, and other users contribute files and/or folders to this folder, you might think that you own the files because they "live" in your MyDrive.
BUT that is not actually the case - if someone else adds a file/folder to your MyDrive, that file/folder is owned by that user.
Why is this problematic?
As employees separate from the university, or students graduate or leave, their accounts are subject to closure and deletion.
The files in your MyDrive that are owned by that user will be deleted when that user's account is deleted.
If you create a Shared Drive, and share that out to others, all files/folders added to that Shared Drive are OWNED BY THAT SHARED DRIVE.
This means that no matter who comes and goes, whose accounts are deleted, all files in the Shared Drive will remain in place and accessible by the members of the Shared Drive.
How can I more closely analyze the data in my MyDrive (or Shared Drive) to find large files, etc.?
Method that we have come across to do more analysis on the files in your MyDrive or Shared Drive to find large files, old files, etc:
Then install Treesize Free, and have it scan your MyDrive, or the Shared Drive that you want to analyze: https://www.jam-software.com/treesize_free
If you have questions about this method, please feel free to contact us for assistance: email@example.com
IMPORTANT: DO NOT use these apps to download your Google Drive data, unless you KNOW that you are not downloading any native Google files (Docs, Sheets, Slides, etc)
What are some Gmail searches to help better understand my mailbox?
All Unread in your Inbox, type the following into the search box:
All emails in your Inbox older than 1/1/22:
All Unread emails in your entire mailbox, older than 1/1/21:
All emails with large attachments (in this case, larger than 10 MB):
List of Gmail Search Operators: https://support.google.com/mail/answer/7190
What is an easy option Google provides to help you manage your Inbox?
Google has an Archive option, which basically is another way of saying "Remove label".
You can think of Google as a big bucket with emails in it. Each email can have a label on it, like Inbox, Sent, Finance 2022, etc. Each email can have multiple labels on it, even!
You can see all the emails in your Google "bucket" by going to "All Mail" (There you will see all of your emails, and the labels attached to each).
When you have emails in your Inbox that you're done with and don't want to see them anymore, or don't have action to take on them, you may want to "Archive" them. This does not delete the email - instead, it removes the "Inbox" label, and the email remains in your mailbox. This way, you can search for the email still, and it will also show in your All Mail list. It can be an easy way to start clearing our your Inbox.
How do I take action on more than 50 emails at a time?
check the box at the top of the list to select all the messages on the page
at the top of the list it will say "All 50 conversations on this page are selected. Select all ### conversations in Inbox"
Click on the link to Select all ### conversations that you're wanting to take action on
Confirm that yes, you really want to take action on all the items (AND Be Absolutely Sure that you want to take the action on all the items that you're selecting)
Then choose the action you want to take
NOTE: for very large result sets, you may have to do this process several times to fully complete the action that you're trying to complete
How do I "Send As" an alias, from a 3rd party email client?
THUNDERBIRD on MacOS
APPLE MAIL on MacOS
iOS - Change Default Send As Address
last updated 06-06-2023